HS 8381 Interpersonal Skills, Listening and Speaking




The Course will enable learners to:



Equip students with the English language skills required for the successful undertaking of

  academic studies with primary emphasis on academic speaking and listening skills.

Provide guidance and practice in basic general and classroom conversation and to engage in specific academic speaking activities.

Improve general and academic listening skills

Make effective presentations.





Listening as a key skill- its importance- speaking - give personal information - ask for personal information - express ability - enquire about ability - ask for clarification Improving pronunciation - pronunciation basics taking lecture notes - preparing to listen to a lecture - articulate a complete idea as opposed to producing fragmented utterances.





Listen to a process information- give information, as part of a simple explanation - conversation starters: small talk - stressing syllables and speaking clearly - intonation patterns - compare and contrast information and ideas from multiple sources- converse with reasonable accuracy over a wide range of everyday topics.





Lexical chunking for accuracy and fluency- factors influence fluency, deliver a five-minute informal talk - greet - respond to greetings - describe health and symptoms - invite and offer - accept - decline - take leave - listen for and follow the gist- listen for detail




Being an active listener: giving verbal and non-verbal feedback - participating in a group discussion - summarizing academic readings and lectures conversational speech listening to and participating in conversations - persuade.



Formal and informal talk - listen to follow and respond to explanations, directions and instructions in academic and business contexts - strategies for presentations and interactive communication - group/pair presentations - negotiate disagreement in group work.




OUTCOMES: At the end of the course Learners will be able to:


 Listen and respond appropriately.

 Participate in group discussions

 Make effective presentations

 Participate confidently and appropriately in conversations both formal and informal




1. Brooks,Margret. Skills for Success. Listening and Speaking. Level 4 Oxford University Press, Oxford: 2011.


2. Richards,C. Jack. & David Bholke. Speak Now Level 3. Oxford University Press, Oxford: 2010




1. Bhatnagar, Nitin and MamtaBhatnagar. Communicative English for Engineers and Professionals. Pearson: New Delhi, 2010.


2. Hughes, Glyn and Josephine Moate. Practical English Classroom. Oxford University Press: Oxford, 2014.


3. Vargo, Mari. Speak Now Level 4. Oxford University Press: Oxford, 2013.


4. Richards C. Jack. Person to Person (Starter). Oxford University Press: Oxford, 2006.


5. Ladousse, Gillian Porter. Role Play. Oxford University Press: Oxford, 2014



Course Objectives:

1.      To impart the basic principles of human values and engineering ethics

2.      To outline the role, responsibilities, rights and code of conduct of an engineer in their professional life

3.      To create an awareness in global ethical issues



At the end of this course students will be able to:


Understand human values and engineering ethics  



Apply the ethical theories to solve ethical issues.



Apply the code of ethics in social experiments



Understand safety and risk assessment, IPR, professional rights and employee rights.



Apply ethical principles to solve global issues


Environmental Science and Engineering  contains five units namely,ecosystem, biodiversity, natural resources, social issues, Human populations

Course Objective

·         To impart fundamental principles and concepts in quality management.

·         To understand the application of various management tools and techniques for quality improvement

·         To familiarize with the current practices in the field of Quality Management System and Environment Management System.

Course Outcome

At the end of this course students will be able to:


Explain the evolution of quality concepts and salient contributions of Quality Gurus like Deming, Juran and Crosby.



Understand the importance of customer satisfaction, employee involvement and supplier partnership for quality improvement



Understand the applications of traditional and new management tools for quality measurement



Apply various management techniques like Six sigma, 5S, TPM and QFD for continuous improvement



Demonstrate the implementation of Quality Management System and Environment Management System in industries



Course Synopsis

The overall aim of the course is to provide opportunities for the students to improve their English language skills to be able to communicate more proficiently within an academic environment. Emphasis is especially on the development of speaking and writing skills amongst learners of Engineering and Technology. It also ensures that learners use the electronic media such as internet, blogs, email and supplement the learning materials used in the classroom. Most importantly, it inculcates the habit of reading and writing leading to effective and efficient communication.

 Course Outcomes (C.O)

C.O.1: Speak clearly, confidently, comprehensibly, and communicate with one or many listeners using          

            appropriate  communicative strategies

C.O.2: Write cohesively and coherently and flawlessly avoiding grammatical errors, using a wide vocabulary range, organizing their ideas logically on a topic.

C.O.3: Read different genres of texts adopting various reading strategies.

C.O.4 : Listen/view and comprehend different spoken discourses/excerpts in different accents.


Course Syllabus


UNIT I                                                                                                                          9+3

Listening - Introducing learners to GIE - Types of listening - Listening to audio (verbal & sounds); Speaking - Speaking about one’s place, important festivals etc. – Introducing oneself, one’s family / friend; Reading - Skimming a reading passage – Scanning for specific information - Note-making; Writing - Free writing on any given topic (My favourite place / Hobbies / School life, etc.) – Sentence completion – Autobiographical writing (writing about one’s leisure time activities, hometown, etc.); Grammar - Prepositions - Reference words - Wh-questions - Tenses (Simple); Vocabulary – Word formation - Word expansion (root words / etymology); E-materials - Interactive exercises for Grammar & Vocabulary - Reading comprehension exercises - Listening to audio files and answering questions.


UNIT II                                                                                                                       9+3

Listening - Listening and responding to video lectures / talks; Speaking - Describing a simple process (filling a form, etc.) - Asking and answering questions - Telephone skills – Telephone etiquette; Reading – Critical reading - Finding key information in a given text - Sifting facts from opinions; Writing - Biographical writing (place, people) - Process descriptions (general/specific) - Definitions - Recommendations – Instructions; Grammar - Use of imperatives - Subject-verb agreement; Vocabulary - Compound words - Word Association (connotation); E-materials - Interactive exercises for Grammar and Vocabulary - Listening exercises with sample telephone conversations / lectures – Picture-based activities.


UNIT III                                                                                                                     9+3

Listening - Listening to specific task - focused audio tracks; Speaking - Role-play – Simulation - Group interaction - Speaking in formal situations (teachers, officials, foreigners); Reading – Reading and interpreting visual material; Writing - Jumbled sentences - Coherence and cohesion in writing - Channel conversion (flowchart into process) - Types of paragraph (cause and effect / compare and contrast / narrative / analytical) - Informal writing (letter/e-mail/blogs) - Paraphrasing; Grammar - Tenses (Past) - Use of sequence words - Adjectives; Vocabulary - Different forms and uses of words, Cause and effect words; E-materials - Interactive exercises for Grammar and Vocabulary - Excerpts from films related to the theme and follow up exercises - Pictures of flow charts and tables for interpretations.


UNIT IV                                                                                                                     9+3

Listening - Watching videos / documentaries and responding to questions based on them; Speaking - Responding to questions - Different forms of interviews - Speaking at different types of interviews; Reading - Making inference from the reading passage - Predicting the content of a reading passage; Writing - Interpreting visual materials (line graphs, pie charts etc.) - Essay writing – Different types of essays; Grammar - Adverbs – Tenses – future time reference; Vocabulary - Single word substitutes - Use of abbreviations and acronyms; E-materials - Interactive exercises for Grammar and Vocabulary - Sample interviews - film scenes - dialogue writing.


UNIT V                                                                                                                       9+3

Listening - Listening to different accents, Listening to Speeches/Presentations, Listening to broadcast and telecast from Radio and TV; Speaking - Giving impromptu talks, Making presentations on given topics; Reading - Email communication - Reading the attachment files having a poem/joke/proverb - Sending their responses through email; Writing - Creative writing, Poster making; Grammar – Direct and indirect speech; Vocabulary - Lexical items (fixed / semi fixed expressions); E-materials - Interactive exercises for Grammar and Vocabulary - Sending emails with attachment – Audio / video excerpts of different accents - Interpreting posters.


1. Department of English, Anna University. Mindscapes: English for Technologists and Engineers. Orient Blackswan, Chennai. 2012.

2. Dhanavel, S.P. English and Communication Skills for Students of Science and Engineering. Orient Blackswan, Chennai. 2011.


1. Raman, Meenakshi & Sangeetha Sharma. Technical Communication: Principles and Practice. Oxford University Press, New Delhi. 2011

2. Regional Institute of English. English for Engineers. Cambridge University Press, New Delhi. 2006

3. Rizvi, Ashraf. M. Effective Technical Communication. Tata McGraw-Hill, New Delhi. 2005

4. Rutherford, Andrea. J Basic Communication Skills for Technology. Pearson, New Delhi. 2001

5. Viswamohan, Aysha. English for Technical Communication. Tata McGraw-Hill, New Delhi. 2008



1. http://www.usingenglish.com

2. http://www.uefap.com



Internal assessment: 20%

3 tests of which two are pen and paper tests and the other is a combination of different modes of assessment like

·         Project

·         Assignment

·         Reviews

·         Creative writing

·         Poster making, etc.


End Semester Examination: 80%    TOTAL: 100Marks